We have multiple Job opportunities in Delhi, NCR / Chennai for BA Salesforce with Sales Cloud, Service Cloud, SFMC, Community, CPQ experience is required.

Title: Business Analyst – Salesforce
Location: Noida / Chennai
Type: Permanent, full time
Experience: 5+ Years

Required Skills & Experience:

• Business Analyst JD-
• 5 years’ experience in Salesforce (SFDC) PlatformGreat knowledge of Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Communities, Salesforce and other Salesforce ecosystem.Requirement gathering, documentation. SRS, BRD’s, Solution diagrams, delivery planning.Create data flow diagrams and process flow diagrams to facilitate better system understanding.Create an overall high-level project update for Salesforce projects.Preparing status reports by gathering, analysing and summarizing relevant information that will prove useful to explain stakeholders.Pre-sales scoping, documenting business requirements, functional requirements & technical requirements to generate a solution and Scope of Work.Collaborate with developers to test and verify that solutions will meet the business requirementsDocumenting & following up on important actions & decisions from meetings.Experience collaborating with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasksExperience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)Analyse and identify gaps in functional/business requirements and be able to effectively communicate with both business and functional analyst on the same.Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clientsCreate, design, and format functional and technical specification documentation including architecture diagrams, process flows, and other information or processes needed to describe the requirements for development and QA.Create detailed test plans, test data and test scripts for implementing new functionality, ensuring compatibility with existing processes.Familiarity with Microsoft Word, Excel, PowerPoint, as well as other project management and time tracking toolsExcellent communication skills and ability to communicate at all levels of the organizationAbility to translate business requirements into technical deliverableStrong Experience in working with Data management tools

  Strong documentation, prioritization and training skills.

Please note we will be able to contact only shortlisted candidates for this role. We thank you in advance for your interest.